2010年9月7日 星期二

Where Is Software IT Management Going In The Future?

Any time one is away from the office, one risks the chance of having left important data back at the office. Today, with the advancement of Software IT Management remote applications, one can not only manage a customer base but also access data and files from a remote location. Still, most such management software is used in order to keep customers updated on a variety of changes to software one may have purchased from such a company. Therefore, one no longer has to carry around bulky files and other information as most such data is easily available with a few clicks of the mouse from anywhere in the world.

 

So, although remote software has existed for some time, it is being used far more often and by many companies now than ever before. However, if a company is going to use such management software, one needs to be sure that appropriate passwords and user ids are assigned to all employees who may be using such a program from a remote location or downloading applications to a customer location. For, when doing so, one protects both oneself, the company and the customer.

 

As such, while it can be quite beneficial to have the ability to work and manage software from a remote location, individuals need be very cautious while doing so. For, generally one is also working with company information which may be confidential or proprietary in nature; Therefore, one does not want to run the risk of allowing such information to slip into the hands of a competitor.

 

As to what applications are included in this type of software, generally one can both access, download and upload information when using such IT management software. However, one need have appropriate access and knowledge of such programs in order to do so. This is where the IT team usually comes in and sets up user ids and passwords in order to protect customers, employees and any such information which may be being used at the time.

 

While these are the basic features of such remote software, other features include, access and troubleshooting of customer software from a remote locale, delivery of application files, security patches and software upgrades through a secured network and the ability to maintain a virtual relationship with the company customer base regardless of where such a business or office may be located.

 

As for which features are the best related to IT Management, these often include, but are not limited to, newer levels of competitiveness in business, flexibility and speed of processing. In addition, such software can help provide on time delivery of applications anywhere in the world as applications and upgrades can be easily downloaded from a variety of locations, excellent manageability, security and service assistance, all at a cost much lower than many others dealing in this area provide. Therefore, this software is an important asset for anyone managing an Internet Technology department as one can not only stay in touch with customers and employees remotely, one can also generally access data and files from a remote location in addition to having the ability to download a variety of applications.

 

As most individuals live in both a virtual and physical world in this day and age, many individuals may require assistance when it comes to troubleshooting applications. For example, when one notifies a cable or internet provider and the provider logs in to an account to assist with an issue, this is a good use of techniques related to such software. However, this is only one of many uses in which such software can be useful.

 

Regardless, if one is need of Software IT Management and software as part of an Software IT Management team, one can now find this software on the market. Also, as such software often allows managers and team members to access personal data and files form a remote location, the software can provide a great deal more flexibility in scheduling. Although, the true purpose of this type of software is often most likely used to allow a company to provide automatic updates of applications and security patches to a customers who may be located anywhere in the world.

2010年9月3日 星期五

Network Monitoring Software Plans For Companies

Using network management software can be the answer you are looking for in keeping your office devices running. With multiple devices connected at the same time, you can have problems determining where the trouble may be.

 

Before you install a network, you will want to carefully plan the system so you can incorporate all of the devices into it. A good manager will want to have all data regarding the operation of the devices recorded and accessible. If there are any glitches in the system or devices, it will be visible to the IT. At times, individual devices or the whole network will fail to connect, for example, and the reason will become obvious to the IT when he or she views the data.

 

IT's commonly do a check of the company systems at a pre-specified time frame. When the IT goes into the system and does the check, he or she can see the specific data that is linked to any issues that may need to be resolved. This data is automatically recorded and is therefore easy to retrieve on a regular basis.

 

The role of a network management program is to collect all of the data regarding any devices that are connected. The data is recorded and is accessible to the technicians for analysis. Troubleshooting is easy because there is a viable record of what happened when. Any malfunctions can be flagged and dealt with.

 

You may have many different types of machine connected to one system. Printers, desktops, laptops, pda's and any other wireless device or usb device can work together. This is a particularly convenient way of doing business. All devices can be set up to sync data so anyone looking at any one of the devices can see the same information as it is updated or there is new data entered.

 

There are many complex issues to deal with when you connect several devices at once, but with a management system that is designed to work on these issues, the complexities no longer stump the entire office staff. Searching out the problem was once difficult at best, but can be much easier with the right software.

 

 

With the right software you will see that your employees responsible for keeping the machines running smoothly will have an easier time doing so. With the information at their fingertips they will be able to collect the data and find out which component is causing the error. Then they'll be able to diagnose the exact problem as it relates to the whole system.

 

Network management software, called NMS, is the heart of the system. It can make sure that all of your machines are connected and are continually on duty monitoring the situation. The devices all have data that they produce regarding the status of their connections. The software will collect the data and store it so that any trouble that occurs can be tracked by the IT and the problem solved. Many of the systems actually repair most common problems while they are occurring, making this the best way to manage your elements.

2010年9月2日 星期四

Remote Full Screen Management Creates Efficiency

When using remote desktop management programs you can free up your IT for other tasks. It will be much easier to fix and improve the performance of the computers in your network. Computers outside of the network can be repaired as well if they are set up on the system. The IT or repair person will be troubleshooting remotely but will see the same desktop screen that you have up on your computer. Someone can access your computer from afar and troubleshoot, change settings, or anything else that needs to be done to get the machine up and running again. The ability to share control will free you up from disassembling your PC and hauling it into the tech shop. Companies with multiple computers are perfect candidates for this type of management program. The IT seems to be the busiest employee in the company no matter where you work. A good deal of time is spent in walking from office to office to help with computer issues. Imagine the ability to resolve most problems remotely. The time saved could be significant.

 

The transfer speed can be rather high to make this a quick process. The remote computer is accessed through the network connection. Applications can be changed, updates performed, and downloads placed on the recipient's desktop. Any function can be done while the user is connected and without closing whatever is being worked on. The tech will see a full screen desktop as it appears on the computer that is having the problem. Any screen shots the tech observes that could be significant to solving a problem can be saved. How many times have you received an error message only to forget which number the error states? Whatever the computer user was accessing before the trouble began will be seen by the tech because he will be able to hit the back button, for example, just as though he was present in front of the computer. By seeing the operations prior to the crash or other problem the IT can make a better assessment of the situation and apply the appropriate solutions. When the tech has isolated the problem with the computer, an action can be commanded remotely as appropriate to the repair process. The computer being repaired can be rebooted, shut off, locked or unlocked, programs launched, or applications stopped.

 

You will have the option of choosing from different styles of remote program. The most basic program will allow remote access including the full size desktop that the user is seeing, screen shot captures, and other interactive features.

 

A medium access program will likely include screen cast recording, shut off capability, chat with the remote user, applications lists, monitoring of the performance, inventory information, and the option of printing out all of the information.

 

For the best remote desktop management available the premium type has options that will give your IT the best chance of working efficiently and with the least hassle. There are options for OS hotfix, program folders, processor data, printer and device performance and more.

2010年9月1日 星期三

Patch Management Software Provides Security Answers For Current Issues

Patch management software has become a growing choice of corporations and businesses over the last few years. The Windows operating system and the frequent fixes got the consumer used to the idea of updating, and to limited automated software patch programs. The new patch management solutions bring this to businesses in a way that meets their security needs.

 

Most computer owners will permit windows to manage, download and update patches automatically, as they feel it is important. However that is a limited operating patch program and does not address all the needs of a business in terms of security updates and fixes. A business has much more at stake and usually many more potentially vulnerable programs than a normal computer. Prior to release of the new patch update programs businesses could spend a lot in employee labor ensuring that all programs were upgraded and updated.

 

Software for managing patches is available for the business, which has two computers, or for the corporation with a large network and multiple machines. In both cases security and protecting company assets is a prime concern. The latest security patches are essential, and software to manage them can ease the task while still providing the latest security fixes and updates on each machine.

 

The software will normally contain a console where administrator preferences can be set. That means the administrator can determine which programs should be updated and scanned and those which can be ignored. There are usually options to choose a patch download site in the console area as well.

 

Most computers on the network have specific functions and some will have different programs to carry out those functions. A management program for fixes and patches can scan the system and update those programs requested. Unlike a macro the programs can be configured to scan each machine or their own contents and then apply only those patches which are necessary for that specific machine.

 

One very common type of management program for patches is that of the agent based software. This solution employs an agent, or small program on each machine. The agent scans the machine and makes the necessary changes. When the changes and scan are complete the program reports the results to a central administrative machine.

 

Other types of management programs use a central machine as the controller. This central computer with a program on it scans each of the machines in the system applies the necessary system changes on the targeted computers in the network. This is known as agentless management in that the only requirement for the other machines is that they be connected to the network, instead of the internet as is required for agent based solutions. The agentless type of management software requires more direct supervision than the programs which reside on individual machines.

 

Whichever method is chosen the patch management software alternatives tend to save time and help improve security. This is particularly true when patching a large network with many machines. Before a decision is made in favor of agent or agentless software the business should assess the available work force, security needs and bandwidth of the company. While the agent based solution is more bandwidth intensive, it requires less supervision. The agentless method requires less bandwidth but is ultimately more controllable.

2010年8月30日 星期一

Sound Decision - Software Patch Management To Lessen Costs

The best way to distribute problem fixing patches is with the use of software patch management software. These programs are able to update multiple computer at one time across one or several networks. Third party software providers are always fixing problems with their product. It has become a fact of life to expect there to be something wrong with a software. Some of these problems are openings into your network that can be exploited. Patching those holes is very important to security.

 

Trying to perform a patch on every terminal in your company manually is a lengthy, time consuming process. It is also completely unnecessary and problematic. Instead of having an IT staffer waste another employees time by taking up the computer, the IT tech can automate the process with a program.

 

It also saves money on payroll by ensuring work continues by everyone. If you have to have someone download patches on an employees computer, that person will have to stop what they are doing. This could potentially be devastating for any department from sales to accounting to customer service. Nobody wants to lose clients because of a minor detail that could have easily have been prevented. There are many programs to select from. This selection process should be directed at fitting your business needs. Many programs have different features and those are what should be looked at. You want a software that is customizable to your needs as well as easy to use and maintain. Not patching up software leaves your computer and networks vulnerable to viruses. It is also a very common way that hackers are able to steal information. All this can be easily avoided by this software.

 

Companies have been disabled or completely shutdown for days because of hackers manipulating security loopholes created by not patched computers. The hackers are able to gain full control of one computer that is not entirely protected and then use it to tie up bandwidth for their own purposes. They are then also able to install viruses and worms on your network. These attacks can be prevented and stopped by continually checking the terminals on your network. If one fails to meet the patch update standards then it will be immediately patched. This means that the opening that was left for the hacker is no longer open and the system is once again protected.

 

Most of the work of a software patch management software is done behind the scenes. Most workers will not even be aware that their computer is being updated to protect the company. The only time that it would be of any concern is when the system might need to be rebooted. The worker would be warned with a prompt and asked to save their work. This can be a very slight inconvenience having to wait for the system to reboot; it is however, a lot better than having to wait for an admin to go through every prompt. Most workers will be appreciative of the quick work that the software provides. There will be less inconvenient visits from the IT staff to have to see to issues related to the workers computer.

2010年8月27日 星期五

Why All Managed Service Providers Need MSP Software

One of the most important programs at the disposal of managed service providers today is known as MSP software. This type of software is specifically designed to assist network managers with the monitoring and managing of networks. These programs can help network managers assess the efficiency of an entire network, but it can also help network managers assess the efficiency of individual devices and programs within a network as well.

 

Since the task of managing multiple networks is almost impossible to handle for most network managers, this device is an absolute must for most network managers today. Network managers who utilize MSP software can make their services more efficient and effective by assessing the problems a network is facing in a very simple manner.

 

MSP software can provide detailed info about devices within a network. When network managers do not have access to information about individual devices within a network, they often find it very difficult to uncover the source of problems networks are facing. If you are using this software to manage your network though, you will be able to instantly access detailed info about every device within the network in order to assess the source of problems as well as solutions you can use to fix the problems your networks are facing.

 

By using MSP software, you can access information that will reveal the primary problems that are causing difficulties to arise within your network. Whether you need to access information about individual computers in a network, or you need to simply assess the overall efficiency of an entire network, this type of software can provide the information and tools you need to assess problems and find the source of problems quickly.

 

In fact, this software can make the process of improving the efficiency of a network incredibly easy to handle for network managers. This software makes the process of managing multiple networks easy to handle, because it can automate the entire process. MSP software can automate the task of managing a network, because it can provide alerts when a serious problem is arising within a network. By being informed about the problems that are arising within a network, network managers can fix the problems before they cause any communication disruptions within a network.

 

One of the most convenient features provided by managed service provider software today is the remote access portion of these programs. This portion of these programs can give network managers an opportunity to access devices from a remote location. By having instant access to the devices your customers are using, you will be able to uncover and solve problems your customers are facing quickly and seamlessly.

 

This software generally helps improve the overall efficiency of an entire network, and it can even improve the efficiency of individual devices within a network as well. Network managers can use tools provided by MSP software to assess the overall efficiency of individual devices and provide recommendations to companies about how they should proceed with their software and hardware upgrades in the future.

 

Obviously, MSP software can be used in many different ways. If you are a managed service provider, you should certainly look into how this software can improve the quality of the services you provide to all of your clients.

2010年8月9日 星期一

Cost-effective Network Management: Know More About

With the advent of Information Technology in business came the feature of business automation. Automation not only within one's own sphere of work or operation, but in synchronisation with operations outside the local sphere also. This gave rise to networks. To manage individual networks as an integrated entity came in Network Management and nothing on earth this day is worth if it not be cost effective. We therefore end up with Cost-effective Network Management as a necessity for the day's activity. A network comprises of individual objects, both hardware component and the application or software component. The plethora of objects that make up a network is to be experienced to be believed. A network administrator's job is never a post of envy but one that poses the administrator with problems uncanny.

When called upon with a problem being experienced by a customer at some remote location the first necessity that the network manager requires is the visual picture of the complete network.

Volatile is the market and so is the functioning of a business house to cater for these market changes. The network being used by the business house in turn also faces a rapidly changing scenario. The network map drawn on the hard board one day would turn, out of place, in a few days span.

A tool that would continuously check the network and be able to report the current status of the network along with its breakdown components becomes mandatory for a network manager for his or her functioning. The network manager also uses this tool to manage the components from the remote location.. Managed Services Provider is one such class of software which gives an integrated view of the complete network and the various programs that is running upon it. The software could be one that needs no user intervention, then there are others which need to be executed by a network manager and there are those which are a mix of both. Depending on availability and competence of the network manager the type of MSP software is to be selected. Maintaining an individual network administrator at each location and they trying to work out the problem and solution of the network when it occurs would be a costly issue. The software in comparison would be a much lower priced object. No further explanation is required for the cost savings accrued.

How well and detailed does the MSP software report the network statistics and status and how wide and deep can the software report decide the power and strength of the software.

However there are various other factors and features that each individual company would indicate in their product manifesto. Features like ease of deploying the MSP software itself across the entire network. The demand for system resources that the software be inherent with. The prime factor on which would depend the success story of a business house today is how cost-effective a network the house is able to sustain. Managed Service Provider helps is lowering the cost incurred by the business house towards its e-business venture and therefore it can be termed as the most Cost-effective Network Management tool.